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Products and Services
Phone Systems
At Corban Technologies, we take a great deal of pride in our superior equipment and installation knowledge for all your business
voice needs including, but not limited to, Key Systems, PBX's, Voicemail, Paging Systems and Cabling.
The best advantage that Corban Technologies provides is that just �ONE CALL' does it all. We handle everything: phone equipment,
phone lines network, maintenance, installation, and we are dedicated to providing continued support to our customers after the
initial job is done.
Do you need a New System or an Upgrade?
Talk with one of our account specialists about how we can �future-proof" your telephone solution by custom designing a scalable
configuration that will grow with your business.
Whether you are looking for an IP Phone or PBX System, or if you only need one or two phone lines, we can develop a system to
meet your business needs.
Moving? Let us coordinate your existing equipment move.
Corban Technologies' telephone solutions provide a common sense solution for today's technology.
Our Customer Support is available anytime / anywhere.
- Premium equipment
- VOIP
- Voice Mail
- Customized features
- Caller ID
- Paging systems
- Expert technicians
- Consultant services
- Account management LEC interface
- End user support and training
- Live Customer Support 24x7 / 365 days
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10 reasons to switch to an IP PBX
The benefits of replacing your old PBX with an IP PBX
What is an IP PBX?
An IP PBX is a complete telephony system that provides telephone calls over IP data networks. All conversations are sent as data
packets over the network.
The technology includes advanced communication features but also provides a significant dose of worry-free scalability and
robustness that all enterprises seek. The IP PBX is also able to connect to traditional PSTN lines via an optional gateway -
so upgrading day-to-day business communication to this most advanced voice and data network is a breeze!
Enterprises don�t need to disrupt their current external communication infrastructure and operations. With IP PBX deployed,
an enterprise can even keep its regular telephone numbers. This way, the IP PBX switches local calls over the data network inside
the enterprise and allows all users to share the same external phone lines.
Figure 1 - How an IP PBX integrates into the network
An IP PBX or IP Telephone System
consists of one or more SIP phones,
an IP PBX server and optionally a VOIP Gateway to connect to
existing PSTN lines. The IP PBX server functions in a similar manner to a proxy server: SIP clients, being either soft phones or
hardware-based phones, register with the IP PBX server, and when they wish to make a call they ask the IP PBX to establish the
connection. The IP PBX has a directory of all phones/users and their corresponding SIP address and thus is able to connect an
internal call or route an external call via either a VOIP gateway or a VOIP service provider.
Benefit #1: Much easier to install & configure than a proprietary phone system:
An IP PBX runs as software on a computer and can leverage the advanced processing power of the computer and user interface as
well as Windows� features. Anyone proficient in networking and computers can install and maintain an IP PBX. By contrast a
proprietary phone system often requires an installer trained on that particular proprietary system!
Benefit #2: Easier to manage because of web/GUI based configuration interface:
An IP PBX can be managed via a web-based configuration interface or a GUI, allowing you to easily maintain and fine tune your
phone system. Proprietary phone systems have difficult-to-use interfaces which are often designed to be used only by the phone
technicians.
Benefit #3: Significant cost savings using VOIP providers:
With an IP PBX you can easily use a VOIP service provider for long distance and international calls. The monthly savings are
significant. If you have branch offices, you can easily connect phone systems between branches and make free phone calls.
Benefit #4 Eliminate phone wiring!
An IP Telephone System allows you to connect hardware phones directly to a standard computer network port (which it can share
with the adjacent computer). Software phones can be installed directly onto the PC. You can now eliminate the phone wiring and
make adding or moving of extensions much easier. In new offices you can completely eliminate the extra ports to be used by the
IP Telephone System!
Benefit #5: Eliminate vendor lock in!
IP PBXs are based on the open SIP standard. You can now mix and match any SIP hardware or software phone with any SIP-based IP
PBX, PSTN Gateway or VOIP provider. In contrast, a proprietary phone system often requires proprietary phones to use advanced
features, and proprietary extension modules to add features.
Benefit #6: Scalable
Proprietary systems are easy to outgrow: Adding more phone lines or extensions often requires expensive hardware modules. In some
cases you need an entirely new phone system. Not so with an IP PBX: a standard computer can easily handle a large number of phone
lines and extensions � just add more phones to your network to expand!
Benefit #7: Better customer service & productivity:
With an IP PBX you can deliver better customer service and better productivity: Since the
IP telephone system is now computer-based
you can integrate phone functions with business applications. For example: Bring up the customer record of the caller automatically
when you receive his/her call, dramatically improving customer service and cutting cost by reducing time spent on each caller.
Outbound calls can be placed directly from Outlook, removing the need for the user to type in the phone number.
Benefit #8: Twice the phone system features for half the price!
Since an IP PABX is software-based, it
is easier for developers to add and improve feature sets. Most
VOIP phone systems come
with a rich feature set, including auto attendant, voice mail, ring groups, advanced reporting and more. These options are
often very expensive in proprietary systems.
Benefit #9 Allow hot desking & roaming
Hot desking � the process of being able to easily move offices/desks based on the task at hand, has become very popular.
Unfortunately traditional PBXs require extensions to be re-patched to the new location. With an IP PBX the user simply takes
his phone to his new desk � No patching required!
Users can roam too � if an employee has to work from home, he/she can simply fire up their SIP software phone and are
able to answer calls to their extension, just as they would in the office. Calls can be diverted anywhere in the world because
of the SIP protocol characteristics!
Benefit #10 Better phone usability: SIP phones
are easier to use
Employees often struggle using advanced phone features: Setting up a conference, transferring a call � On an old PBX it all
requires instruction.
Not so with an IP PBX � all features are easily performed from a user friendly Windows GUI. In addition, users get a
better overview of the status of other extensions and of inbound lines and call queues via the
IP PBX Windows client.
Proprietary systems often require expensive �system� phones to get an idea what is going on on your phone system. Even then,
status information is cryptic at best.
Conclusion
Investing in a software-based IP PBX makes a lot of sense, not only for new companies buying a phone system, but also for
companies who already have a PBX. An IP PBX delivers such significant savings in management, maintenance, and ongoing call
costs, that upgrading to an IP PBX, should be the obvious choice for any company.
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